Last Updated: May 3, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you use our AI tutoring service ("Service"). We at Team Not-A-Sloth ("we", "our", or "us") respect your privacy and are committed to protecting the personal information of all users, particularly students.
Contact Information:
When you register for and use our Service, we collect information that you provide directly to us, including:
When you access or use our Service, we automatically collect certain information about your device and usage, including:
We may receive information about you from third parties, including:
We use the information we collect to:
If you are located in the European Economic Area (EEA), we process your personal data when:
We may share your personal information in the following situations:
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For high school student users, we will delete or anonymize account information within 12 months after graduation or account inactivity, unless we are required to retain this information for legal purposes.
Our Service is directed to high school students, which may include children under 16 years of age. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.
For users under the age of 13, we require verifiable parental consent before collecting, using, or disclosing personal information. Parents or legal guardians have the right to review their child's information, request its deletion, and refuse further collection.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at tutor@teamnotasloth.com.
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
Our Service may contain links to third-party websites, plugins, or services. We are not responsible for the content or privacy practices of these third parties. We encourage you to read the privacy policies of every website you visit.
We may use anonymized and aggregated data from tutoring interactions to improve our AI tutors' effectiveness. This data is stripped of all personal identifiers before being used for service improvement.
Our AI tutors generate content based on your questions and learning patterns. We do not manually review individual tutoring sessions unless:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The Department of Education, its employees, contractors and agents are subject to the Privacy Act 1988 (Cth) and to the requirements of the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act. For more information about your rights under Australian privacy law, visit the Office of the Australian Information Commissioner's website.
Under the Australian Notifiable Data Breaches (NDB) scheme, if there is a data breach involving personal information that is likely to result in serious harm to individuals, we are required to notify affected individuals and the Office of the Australian Information Commissioner (OAIC). As a responsible data handler, we maintain a comprehensive data breach response plan to rapidly identify, contain, assess, and address any potential privacy incidents in accordance with the latest OAIC guidelines. We commit to notifying affected individuals as soon as practicable after becoming aware of a breach that is likely to result in serious harm.
As an educational service provider, we take additional precautions with student data. We recognize the increasing growth of Education Technology (EdTech) in Australia's educational landscape and the need for appropriate privacy protections for children learning online. Our practices are designed to safeguard the privacy of high school students while delivering quality educational services.
If you are accessing our Service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located. By using our Service, you consent to the transfer of information to Australia, which may have different data protection rules than those of your country.